Terms of Service
Terms of Service
Please read these Terms of Service carefully as they contain important information about your legal rights, remedies and obligations.
By accessing or using the Grey Louis Platform, you agree to comply with and be bound by these Terms of Service.
Last Updated: June 08, 2018
Thank you for using Grey Louis!
When these Terms mention “Grey Louis,” “we,” “us,” or “our,” it refers to the company operating Grey Louis.
GreyLouis.com is operated by Grey Louis IVS (“Grey Louis”), VAT: DK 39278723, Thorsgade 67, Copenhagen N, Denmark.
Any and all payment processing services through or in connection with your use of the Grey Louis Platform (“Payment Services“) are provided to you by one or more Grey Louis Payments entities (individually and collectively, as appropriate, “Grey Louis Payments“) as set out in the Payments Terms of Service “Payments Terms“).
Both Influencers and Companies are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Influencer Services and Campaigns. Including but not limited to Marketing Practices, Working Environment Acts, local laws and restrictions.
Penalties may include fines or other enforcement. If you have questions about how local laws apply to your Campaign or Influencer Service(s) on Grey Louis, you should always seek legal guidance.
Table of Content
- Scope of Grey Louis Services.
- Eligibility, Using the Grey Louis Platform, Member Verification
- Modification of these Terms
- Account Registration
- Service Fees
- Terms specific for Influencers
- Terms specific for Companies
- Booking Modifications, Cancellations, Disputes and Refunds
- Prohibited Activities
- Terms and Termination, Suspension and other Measures
- Arbitration Agreement
- Applicable Law and Jurisdiction
- General Provisions
1. Scope of Grey Louis Services.
1.1 The Grey Louis Platform is an online open Marketplace and Database that enables anyone to search and find matching Influencers or Campaigns from Companies. Registered users (“Members”), as either “influencer” can offer and display their “Influencer Services” to Companies, or as “Company” to offer a “Campaign” to a matching Influencer or display them on “Marketplace”. The Grey Louis Platform facilitates the agreements between the two parties, and handles the contact and payments process.
1.2 As the provider of the Grey Louis Platform, Grey Louis does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Campaigns or Influencer Services. Influencers alone are responsible for their Influencer Services. When Companies and Influencers make or accept a campaign, they are entering into a contract directly with each other. Grey Louis is not and does not become a party to or other participant in any contractual relationship between Members, nor is Grey Louis a management or marketing agency. Grey Louis is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms.
1.3 While we may help facilitate the resolution of disputes, Grey Louis has no control over and does not guarantee the existence, quality, safety, suitability, or legality of any Campaigns or Influencer Services, the truth or accuracy of any Campaign descriptions, Profile, Ratings, Reviews, or other Member Content (as defined below), or the performance or conduct of any Member or third party. Grey Louis does not endorse any Companies, Influencers, Campaigns or Influencer Services. Any references to a Member being “verified” (or similar language) only indicate that the Member has completed a relevant verification or identification process and nothing else. Any such description is not an endorsement, certification or guarantee by Grey Louis about any Member, including of the Member’s identity or background or whether the Member is trustworthy, safe or suitable. You should always exercise due diligence and care when deciding whether to accept or offer a Campaign, use Influencer Services or accept a request from a Company, or communicate and interact with other Members, whether online or in person.
1.4 If you choose to use the Gray Louis Platform as an Influencer (as defined below), your relationship with Gray Louis is limited to being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of Grey Louis for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Grey Louis.
You acknowledge and agree that you have complete discretion whether to list Influencer Services or otherwise engage in other business or employment activities.
1.5 To promote the Grey Louis Platform and to increase the exposure of Influencers Services or Campaigns to potential Members, Campaigns and other Member Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. To assist Members who speak different languages, Campaigns, Influencer Services and other Member Content may be translated, in whole or in part, into other languages. Grey Louis cannot guarantee the accuracy or quality of such translations and Members are responsible for reviewing and verifying the accuracy of such translations.
1.6 The Grey Louis Platform may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Grey Louis is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Grey Louis of such Third-Party Services.
1.7 Due to the nature of the Internet, Grey Louis cannot guarantee the continuous and uninterrupted availability and accessibility of the Grey Louis Platform. Grey Louis may restrict the availability of the Grey Louis Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Grey Louis Platform. Grey Louis may improve, enhance and modify the Grey Louis Platform and introduce new Grey Louis Services from time to time. As well as Grey Louis reserves the right to remove features, if they are considered or redeemed unnecessary or devalutizing for the Grey Louis Platform.
2. Eligibility, Using the Grey Louis Platform, Member Verification
2.1 You must be at least 16 years old and able to enter into legally binding contracts to access and use the Grey Louis Platform or register an Grey Louis Account. By accessing or using the Grey Louis Platform you represent and warrant that you are 16 or older and have the legal capacity and authority to enter into a contract.
2.3 Grey Louis may make the access to and use of the Grey Louis Platform, or certain areas or features of the Grey Louis Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility, or Campaigns and dispute history.
2.4 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, screen Members against third party databases or other sources and request reports from service providers.
2.5 The access to or use of certain areas and features of the Grey Louis Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the Grey Louis Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.
3. Modification of these Terms
Grey Louis reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Grey Louis Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the modifications by email at least fourteen (14) days before the date they become effective. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Grey Louis Platform will constitute acceptance of the revised Terms.
4. Account Registration
4.1 You must register an account (“Grey Louis Account“) to access and use certain features of the Grey Louis Platform, such as publishing or accepting a Campaign. If you are registering an Grey Louis Account for a company or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
4.2 You can register an Grey Louis Account using an email address and creating a password.
4.3 You must provide accurate, current and complete information during the registration process and keep your Grey Louis Account and public Grey Louis Account profile page information up-to-date at all times.
4.4 You may not register more than one (1) Grey Louis Account unless Grey Louis authorizes you to do so. You may not assign or otherwise transfer your Grey Louis Account to another party.
4.5 You are responsible for maintaining the confidentiality and security of your Grey Louis Account credentials and may not disclose your credentials to any third party. You must immediately notify Grey Louis if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Grey Louis Account. You are liable for any and all activities conducted through your Grey Louis Account, unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).
5.1 Grey Louis may, at its sole discretion, enable Members to create, upload, post, send, receive and store content, on or through the Grey Louis Platform (“Member Content“); and access and view Member Content and any content that Grey Louis itself makes available on or through the Grey Louis Platform, including proprietary Grey Louis content and any content licensed or authorized for use by or through Grey Louis from a third party (“Grey Louis Content“) and together with Member Content, “Collective Content“).
5.2 The Grey Louis Platform, Grey Louis Content, and Member Content may in its entirety or in part be protected by copyright, trademark, and/or other laws of Denmark, The European Union and other countries. You acknowledge and agree that the Grey Louis Platform and Grey Louis Content, including all associated intellectual property rights, are the exclusive property of Grey Louis and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Grey Louis Platform, Grey Louis Content or Member Content.
Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Grey Louis Platform, Grey Louis Content, and/or Collective Content are used for identification purposes only and may be the property of their respective owners.
5.3 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Grey Louis Platform or Collective Content, except to the extent you are the legal owner of certain Member Content or as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Grey Louis or its licensors, except for the licenses and rights expressly granted in these Terms.
5.4 Subject to your compliance with these Terms, Grey Louis grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and view any Collective Content made available on or through the Grey Louis Platform and accessible to you, solely for your personal and non-commercial use.
5.5 By creating, uploading, posting, sending, receiving, storing, or otherwise making available any Member Content on or through the Grey Louis Platform, you grant to Grey Louis a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such Member Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Member Content to provide and/or promote the Grey Louis Platform, in any media or platform. Unless you provide specific consent, Grey Louis does not claim any ownership rights in any Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your Member Content.
5.6 You are solely responsible for all Member Content that you make available on or through the Grey Louis Platform. Accordingly, you represent and warrant that: you either are the sole and exclusive owner of all Member Content that you make available on or through the Grey Louis Platform or you have all rights, licenses, consents and releases that are necessary to grant to Grey Louis the rights in and to such Member Content, as contemplated under these Terms; and ) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Grey Louis’s use of the Member Content (or any portion thereof) will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
6. Service Fees
6.1 Grey Louis may charge fees to Companies (“Service Fees“) in consideration for the use of the Campaign function. More information about when Service Fees apply and how they are calculated can be found on our Payment Terms.
6.2 Any applicable Service Fees (including any applicable Taxes) will be displayed to a Company Member prior to publishing or creating a Campaign. Grey Louis reserves the right to change the Service Fees at any time, and we will provide Members adequate notice of any fee changes before they become effective.
6.3 You are responsible for paying any Service Fees that you owe to Grey Louis. The applicable Fees are due and payable and collected by Grey Louis Payments pursuant to the Payments Terms. Except as otherwise provided on the Grey Louis Platform, Service Fees are non-refundable.
7. Terms specific for Influencers
7.1 General terms
7.1.1 You are solely responsible for accepting the price (including any Taxes if applicable) for a Campaign (“Influencer Payment”). Once you have accepted a request and price, you may not request that the Company pays a higher price than in the Campaign request.
7.1.2 Pictures, animations or videos (collectively, “Images“) used in your Profile must accurately reflect the quality and condition of your Influencer Services. Grey Louis reserves the right to require that Profiles have a minimum number of Images, text and information of a certain format, size and resolution.
7.1.3 The placement and ranking of Influencers in search results on the Grey Louis Platform may vary and depend on a variety of factors, such as search parameters and preferences, Company requirements, number and quality of Images, dispute history, Reviews and Ratings and type of Influencer Services.
7.1.4 Subject to meeting any requirements set by the Company, you can request a Campaign available on the Grey Louis Platform by following the respective request process.
7.1.5 When you request or accept a Campaign request by a Company, you are entering into a legally binding agreement with the Company and are required to provide your Influencer Service(s) to the Company as described in the Campaign when the request or accept is made.
7.2 Payout terms
7.2.1 You warrant that none of your Influencers service takes place in any UN embargoed countries. Grey Louis may not guarantee any Payout if you or your Influencer services takes place in UN embargoed countries, and will not be held responsible for you violating these terms.
7.2.2 Key Definitions
“Payout” means a payment initiated by Grey Louis Payments to a Member for services (such as Influencer Services) performed in connection with the Grey Louis Platform.
“Payout Method” means a financial instrument that you have added to your Grey Louis Account, such as bank account information.
7.2.3 You must be at least 16 years old and able to enter into legally binding contracts to use the Payment Services. By using the Payment Services you represent and warrant that you are 16 or older.
7.2.4 You must provide accurate, current, and complete information when adding a Payout Method, and it is your obligation to keep your Payout Method up-to-date at all times. The information required for Payout Methods will include:
– for direct deposit, your address, name on the account, account type, routing number, and account number;
7.2.5 To verify your Payout Method, Grey Louis Payments may send one or more payments of nominal amounts to your Payout Method. We may, and retain the right to, initiate refunds of these amounts from your Payout Method.
7.2.6 Please note that Payout Methods may involve the use of third-party payment service providers, and could be subject to additional terms and conditions imposed by the applicable third-party payment service provider; please review these terms and conditions before using your Payout Method.
7.2.7 You authorize Grey Louis Payments to store your Payout information as outlined in these. If your Payout information changes (e.g., account number, routing number), we may acquire that information from you, our financial services partner or your bank and update your Payout Method on file in your Grey Louis Account.
7.2.8 You are solely responsible for the accuracy and completeness of your Payout Method information. Grey Louis Payments is not responsible for any loss suffered by you as a result of incorrect Payout Method information provided by you
7.2.9 In order to receive a Payout you must have a valid Payout Method linked to your Grey Louis Account. Grey Louis Payments will generally initiate Payouts to your selected Payout Method within 7 days after the completion of a Campaign. The time it takes to receive Payouts once released by Grey Louis may depend upon the Payout Method you select. Grey Louis may delay or cancel any Payout for purposes of preventing unlawful activity or fraud, risk assessment, security, disputes or investigation.
7.2.10 Your Payout for a Campaign will be the Influencer payment less applicable Fees and Taxes.
7.2.11 Grey Louis Payments will remit your Payouts in DKK (Danish kroner) unless other is stated.
7.2.12 For compliance or operational reasons, Grey Louis Payments may limit the value of each individual Payout. If you are due an amount above that limit, Grey Louis may initiate a series of Payouts (potentially over multiple days) in order to provide your full payout amount
7.2.13 Each Influencer collecting payment for services provided via the Grey Louis Platform (such as Campaigns, or other Influencer Services, or disputes trough Grey Louis) (“Providing Member”) hereby appoints Grey Louis as the Providing Member’s payment collection agent solely for the limited purpose of accepting funds from Members purchasing such services (“Purchasing Members”).
7.2.14 Each Providing Member agrees that payment made by a Purchasing Member through Grey Louis Payments, shall be considered the same as a payment made directly to the Providing Member, and the Providing Member will provide the purchased services to the Purchasing Member in the agreed-upon manner as if the Providing Member has received the payment directly from the Purchasing Member. Each Providing Member agrees that Grey Louis Payments may refund the Purchasing Member in accordance with the Grey Louis Terms and Payment Terms. Each Providing Member understands that Grey Louis Payments’ obligation to pay the Providing Member is subject to and conditional upon successful receipt of the associated payments from Purchasing Members. Grey Louis Payments guarantees payments to Providing Members only for such amounts that have been successfully received by Grey Louis Payments from Purchasing Members in accordance with these Payments Terms. In accepting appointment as the limited payment collection agent of the Providing Member, Grey Louis Payments assumes no liability for any acts or omissions of the Providing Member.
7.2.15 If an Influencer does not begin it’s work on an accepted Campaign within the Campaigns timeframe, Grey Louis Payments will provide the Company a full refund of the Total Fees within a commercially reasonable time of the cancellation.
7.2.16 If an influencer does not deliver the agreed upon Influencer services, a Company may be entitled to a full or partially refund. In this case Grey Louis will decide on the amount in a dispute and how it’s divided between the parties.
7.2.17 All refunds may be subject to the Grey Louis Terms and Payment terms. If a Company or Grey Louis decides for any reason to cancel a confirmed booking pursuant to the Grey Louis Terms, you agree that Grey Louis Payments will not have any liability for such cancellations or refunds aside from its obligations to remit refunds or Payouts pursuant to these Terms and Payments Terms.
7.2.18 If, as an Influencer, the Company disputes an accepted Campaign or Grey Louis decides that it is necessary to cancel an accepted Campaign, and Grey Louis issues a refund to the Company in accordance with the Grey Louis Terms, or other applicable cancellation or dispute policy, you agree that in the event you have already been paid, Grey Louis Payments will be entitled to recover the amount of any such refund from you, including by subtracting such refund amount out from any future Payouts due to you.
7.2.19 If, as an Influencer, you wish to dispute a confirmed booking, you agree that Grey Louis Payments may decide on a solution that could affect the final payout. In that case Grey Louis will decide on the amount and how it’s divided between the parties. If Grey Louis find the dispute reason inadequate it may only make a partially payout if at all.
8. Terms specific for Companies
8.1 When creating a Campaign through the Grey Louis Platform you must provide complete and accurate information about the Campaign (such as description, content, date and length), disclose any deficiencies, restrictions and requirements that apply (such as any minimum age or proficiency) and provide any other pertinent information requested by Grey Louis..
8.2 You are solely responsible for setting a price (including any Taxes if applicable) for your Campaigns (“Influencer Payment”). Once an Influencer accepts or requests one of your Campaigns, you may not pay the Influencer less than stated in the Campaign request.
8.3 Any terms and conditions included in your Campaign, in particular in relation to the extent of the Influencer Service(s), must not conflict with these Terms or the Payment Terms.
8.4 Upon creation of a Campaign directly to an Influencer, or acceptance of an Influencers Campaign request, a legally binding agreement is formed between you and the Influencer(s), subject to any additional terms and conditions of the Influencer that apply. Grey Louis Payments will collect the Total Fees at the time of the Campaign request or upon the Influencer confirmation pursuant to the Payments Terms.
8.5 The placement and filtering of Campaigns on the Grey Louis Platform may vary and depend on a variety of factors, such as search parameters and preferences, Campaign requirements, price and dates, dispute history, Reviews and Ratings, type of Campaign.
8.6 All applicable fees, including the Grey Louis Standard Fee, and any applicable Taxes will be presented to you prior to creating a Campaign. You agree to pay the fees and Taxes for any Campaign in connection with your Grey Louis Account.
9. Booking Modifications, Cancellations, Disputes and Refunds
9.1 Members can cancel or decline a Campaign request at any time up until acceptance of the campaign or request. Companies that offers a Campaign directly to an Influencer can only cancel the request if the Influencer does not agree to the terms and conditions of the Campaign.
9.2 Upon receiving a Campaign request or requesting an existing Campaign through Marketplace, an Influencer may ad changes to the Campaign, to which the Company can either accept or decline.
Do the Company wish to change the condition and/or scoop instead of accepting the new suggestion, the Company can cancel the current Campaign and create and sent a new Campaign request directly to the Influencer
9.3 Members may use the My Campaigns area to dispute an agreement for refunds, payouts, additional Influencer Services, cancellation, or any issues regarding a Campaign agreement.
You agree to pay all amounts sent to you in connection with your Grey Louis Account, and Grey Louis Payments will handle all such payments pursuant to the Payments Terms.
9.4 Any dispute will be handled in person by the Grey Louis Customer Service.
The Grey Louis Customer Service will take any given information into account, and be as objective as possible. Both Company and Influencer acknowledge that Grey Louis is the acting mediator in such dispute, and that Grey Louis is not to be held liable for any dispute not being solved as desired. Grey Louis will mediate a solution, if one part don’t find the solution final, its upon that part to find another solution without the involvement of Grey Louis.
Only after Gray Louis has finished their dispute process, one part can seek solution elsewhere.
9.5 In certain circumstances, Grey Louis may decide, in its sole discretion, that it is necessary to cancel an accepted Campaign and make appropriate refund and payout decisions. This may be for reasons set forth in the Payment Terms or where Grey Louis believes in good faith, while taking the legitimate interests of both parties into account, this is necessary to avoid significant harm to Grey Louis, other Members, third parties, for any of the reasons set out in these Terms.
10. Prohibited Activities
10.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Grey Louis Platform.
10.2 You acknowledge that Grey Louis has no obligation to monitor the access to or use of the Grey Louis Platform by any Member or to review, disable access to, or edit any Member Content, but has the right to do so to operate, secure and improve the Grey Louis Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); ) ensure Members’ compliance with these Terms; comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or as otherwise set forth in these Terms.
10.3 If you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who engages in offensive, violent or sexually inappropriate behavior, ) you suspect of stealing from you, or engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Grey Louis by contacting us with your police station and report number (if available); provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.
11. Terms and Termination, Suspension and other Measures
11.1 This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Grey Louis terminate the Agreement in accordance with this provision.
11.2 You may terminate this Agreement at any time via the “delete my profile” feature on the Grey Louis Platform or by sending us an email. If you cancel your Grey Louis Account as an Influencer, any confirmed Campaign(s) will be automatically cancelled and the Company will receive a full refund. If you cancel your Grey Louis Account as a Company, any confirmed Campaign(s) will be automatically cancelled and any refund will depend upon the current agreements and state of the Campaign(s).
11.3 Without limiting our rights specified below, Grey Louis may terminate this Agreement for convenience at any time by giving you thirty (30) days’ notice via email to your registered email address.
11.4 Grey Louis may immediately, without notice terminate this Agreement if you have materially breached your obligations under these Terms, the Payments Terms, our Policies or Standards, ) you have violated applicable laws, regulations or third party rights, or Grey Louis believes in good faith that such action is reasonably necessary to protect the personal safety or property of Grey Louis, its Members, or third parties (for example in the case of fraudulent behavior of a Member).
11.5 In addition, Grey Louis may take any of the following measures to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, or if you have breached these Terms, the Payments Terms, our Policies or Standards, applicable laws, regulations, or third party rights, you have provided inaccurate, fraudulent, outdated or incomplete information during the Grey Louis Account registration, Profile or Campaign process or thereafter, you and/or your Campaign or Influencers Services at any time fail to meet any applicable quality or eligibility criteria, you have repeatedly received poor Ratings or Reviews or Grey Louis otherwise becomes aware of or has received complaints about your performance or conduct, you have repeatedly cancelled Campaigns or failed to respond to Campaign requests without a valid reason, or Grey Louis believes in good faith that such action is reasonably necessary to protect the personal safety or property of Grey Louis, its Members, or third parties, or to prevent fraud or other illegal activity:
- refuse to surface, delete or delay any Campaigns, Profiles, or other Member Content;
- cancel any pending or accepted Campaigns;
- limit your access to or use of the Grey Louis Platform;
- temporarily or permanently revoke any special status associated with your Grey Louis Account; or
- temporarily or in case of severe or repeated offenses permanently suspend your Grey Louis Account.
In case of non-material breaches and where appropriate, you will be given notice of any intended measure by Grey Louis and an opportunity to resolve the issue to Grey Louis’s reasonable satisfaction.
11.6 If we take any of the measures described above we may refund the Company in full for any and all confirmed Campaign that have been disputed, irrespective of preexisting dispute and cancellation policies, and ) you will not be entitled to any compensation for pending or accepted Campaigns that were cancelled.
11.7 When this Agreement has been terminated, you are not entitled to a restoration of your Grey Louis Account or any of your Member Content. If your access to or use of the Grey Louis Platform has been limited or your Grey Louis Account has been suspended or this Agreement has been terminated by us, you may not register a new Grey Louis Account or access and use the Grey Louis Platform through an Grey Louis Account of another Member.
12.1 If you choose to use the Grey Louis Platform, you do so voluntarily and at your sole risk. The Grey Louis, the companies and the influencers are provided “as is”, without warranty of any kind, either express or implied.
12.2 You agree that you have had whatever opportunity you deem necessary to investigate the Grey Louis services, laws, rules, or regulations that may be applicable to your campaigns and/or content creation services you are receiving and that you are not relying upon any statement of law or fact made by Grey Louis relating to a campaign in either way.
12.3 You agree that some campaigns, influencers or other Grey Louis services may carry inherent risk, and by participating in those services, you choose to assume those risks voluntarily. You assume full responsibility for the choices you make before, during and after your participation in a Grey Louis Service.
12.4 The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
12.5 The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
You agree to release, defend (at Grey Louis option), indemnify, and hold Grey Louis and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your breach of these Terms or our Policies or Standards, ) your improper use of the Grey Louis Platform or any Grey Louis Services, your interaction with any Member, Campaign activities or other Influencer Service, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, your breach of any laws, regulations or third party rights.
14. Arbitration Agreement
14.1 Any dispute arising out of or in connection with this agreement, including any disputes regarding the existence, validity or termination thereof, shall be settled by mediation administrated by The Danish Institute of Arbitration in accordance with the rules on mediation adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced.
14.2 If the mediation proceedings are terminated without a settlement, the dispute shall be settled by arbitration administrated by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced
15. Applicable Law and Jurisdiction
These Terms will be interpreted in accordance with Danish law. The choice of law does not impact your rights as a consumer according to the consumer protection regulations of your country of residence. If you are acting as a consumer, you agree to submit to the non-exclusive jurisdiction of the Danish courts. Judicial proceedings that you are able to bring against us arising from or in connection with these Terms may only be brought in a court located in Denmark or a court with jurisdiction in your place of residence. If Grey Louis wishes to enforce any of its rights against you as a consumer, we may do so only in the courts of the jurisdiction in which you are a resident. If you are acting as a business, you agree to submit to the exclusive jurisdiction of the Danish courts.
16. General Provisions
16.1 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between Grey Louis and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Grey Louis and you in relation to the access to and use of the Grey Louis Platform.
16.2 No joint venture, partnership, employment, or agency relationship exists between you and Grey Louis as a result of this Agreement or your use of the Grey Louis Platform.
16.3 If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
16.4 Grey Louis failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
16.5 Unless specified otherwise, any notices or other communications to Members permitted or required under this Agreement, will be in writing and given by Grey Louis via email, Grey Louis Platform notification, or messaging service (including SMS and internal messages).
16.6 If you reside in the EU you can access the European Commission’s online dispute resolution platform here: http://ec.europa.eu/consumers/odr.
If you have any questions about these Terms please email us.